This Privacy Policy explains how SimplifiVAs LLC ("SimplifiVAs," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit simplifivas.com (the "Site") or submit a lead form, request a Discovery Call, or otherwise engage our virtual assistant staffing services.
1. Information We Collect
We collect information you provide directly, including your full name, business email address, telephone number, business ZIP code, and any additional details you share during a Discovery Call, interview, or onboarding. We also automatically collect log data such as IP address, browser type, referring URL, and pages viewed via standard analytics cookies.
2. How We Use Your Information
- To contact you about your inquiry, including calls, SMS, and email;
- To match you with pre-screened virtual assistant candidates;
- To administer, improve, and secure the Site and our services;
- To send service updates and, where permitted, marketing communications you may opt out of at any time;
- To comply with legal obligations and enforce our Terms.
3. TCPA & Communications Consent
By submitting a form, you expressly consent to receive calls, text messages, and emails from SimplifiVAs and its authorized placement specialists at the number and address you provided, including via automatic telephone dialing systems and prerecorded voice, regarding our services. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or emailing chris@simplifivas.com.
4. How We Share Information
We do not sell your personal information. We share information only with: (a) our placement specialists and staff who need it to serve you; (b) service providers (hosting, CRM, analytics, communications) bound by confidentiality; (c) authorities when required by law; and (d) parties involved in a business transfer such as a merger or acquisition.
5. Cookies & Analytics
We use cookies and similar technologies to remember preferences, analyze traffic, and measure marketing performance. You can disable cookies through your browser settings; some features of the Site may not function properly if you do.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize the information.
7. Your Rights
Depending on where you reside, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of targeted advertising or the "sale" or "sharing" of personal information as those terms are defined by applicable law (including the CCPA/CPRA). To exercise any right, email chris@simplifivas.com. We will respond within the timeframe required by law.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure; we cannot guarantee absolute security.
9. Children's Privacy
The Site is intended for business users 18 and older. We do not knowingly collect personal information from children under 16.
10. Third-Party Links
The Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing information.
11. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Material changes will be posted on this page.
12. Contact
SimplifiVAs LLC · Attn: Privacy · chris@simplifivas.com · +1 (561) 373-2206 · simplifivas.com